Reimbursement Notification
Overview
The Reimbursement Notification event (RN) is used to advise a Driver of payment of their reimbursement claim.
This email will pop-up in the Contracts / Claim screen for sending when 'Post' is clicked and the feature is set-up.
The sent email will be displayed in the Contracts / Events tab when finished.
The email will be suppressed if the Drivers / Finances "Stop BECS" flag is turned ON (i.e. is not going to be paid yet).
The email text is auto-populated with the Approval ID and each row value. E.g. "Notification from approval #103182".
If the email is cancelled, an un-sent event is stored for later use.
Visit the Email Setup page for details of other system emails you can set-up.
Note: An email will NOT be sent if you 'Post' the Claim from the Approvals screen.
Client Set-up
Contact Catch-e Support and provide the following:
Subject
Content of the email
If the email sender should be generic, provide the sender name and address (otherwise the user that is launching the email will be shown).
Channel Emails
You can use an alternative email for a Channel if required.
Contact Catch-e Support and provide the following:
Channel
Subject
Content of the email
If the email sender should be generic, provide the sender name and address (otherwise the user that is launching the email will be shown).
Catch-e Set-up
The following set-up steps are performed by Catch-e staff
The Global Control flag approval_reimbursement_notification_flag must be set to "yes".
The email subject and body text need to be recorded in [gb_templates]pdf_reimbursement_notification
The email sender defaults to the Users details, if a generic sender name and email address is desired, the mail_sender_name and mail_sender_address fields also need to be populated in [gb_templates]pdf_reimbursement_notification