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Used for handling customer questions, requests, or minor configuration changes.

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Hey {name|there}! 👋

Before sending any system-generated email (quote acceptance, rollover, termination notices, approvals, reminders):Users must be able to:<ul><li>Edit subject, body, and attachments</li><li>View merged field outputs</li><li>See which fields must not be removed (e.g., signed URLs, OTP tokens)</li><li>Save the final sent version to the audit history</li><li>Make per-send customisations without changing master templates</li></ul>

Ability to Edit Generated Email Before Sending

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