Alert

Comments

"invalidInterfaceType": "The Financier Supplier interface type is not 'angle'"

Supplier to be used for Angle Finance does not have Suppliers / Account "Interface Type" set to 'Angle'

"userLoginInactive": "The authenticated user does not have an active user login for 'angle'"

User needs login record. Refer Apply button for Angle Finance setup page

"invalidOriginator": "Originator is not selected"

Quotes / Finance Originator cannot be blank. Select one from drop list and Save

Alert

Resolution

"comprehensiveinsurancesupplier_id": {"isEmpty": "Value is required and can't be empty"}

Quotes / Lease Insurer mandatory field cannot be empty

Alert

Resolution

"salutation": {"isEmpty": "Value is required and can't be empty"}

Drivers / Contact Salutation mandatory field cannot be empty

"gender": {"isEmpty": "Value is required and can't be empty"}

Drivers / Contact Gender mandatory field cannot be empty

mobile_phone: The input does not match phone number format

Drivers / Contact Mobile must have 10 digits. Spaces allowed: 0400111222 or 0400 111 222

"residential_status": {"isEmpty": "Value is required and can't be empty"}

Drivers / Contact Resi. Status mandatory field cannot be empty

"marital_status": {"isEmpty": "Value is required and can't be empty"}

Drivers / Finances Marital Status mandatory field cannot be empty

"residency_status": {"isEmpty": "Value is required and can't be empty"}

Drivers / Finances Residency Status mandatory field cannot be empty

"driveremploymenttype_id": {"isEmpty": "Value is required and can't be empty"}

Drivers / Finances Employment Type mandatory field cannot be empty

"driveroccupationcode_id": {"isEmpty": "Value is required and can't be empty"}

Drivers / Finances Occupation mandatory field cannot be empty

Alert

Resolution

clientaddressdetail_pid: Value is required and can't be empty

Clients / Contact Address mandatory field. Use autocomplete address picker to enter address. Manual entry will fail application

"clientindustrycode": {"isEmpty": "Value is required and can't be empty"}

Clients / Contact Industry mandatory field cannot be empty

"corporatetypeid": {"isEmpty": "Value is required and can't be empty"}

Clients / Contact Corporate Type mandatory field cannot be empty

Alert

Resolution

'Fuel Type (Asset Details)' must not be empty

Reference Data / Variants Fuel Type missing from selected Variant in Quote. Update Variant to pass successful application. Follow up missing data with Vehicle data supplier

Alert

Field

Resolution

"salutation": {"noRecordFound": "No record matching input found"}

Drivers / Contact Salutation

Value not recognised by Angle Finance. Refer Title page for accepted values

"gender": {"noRecordFound": "No record matching input found"}

Drivers / Contact Gender

Value not recognised by Angle Finance. Refer Gender page for accepted values

"marital_status": {"noRecordFound": "No record matching input found"}

Drivers / Finances Marital Status

Value not recognised by Angle Finance. Refer Marital Status page for accepted values

"residency_status": {"noRecordFound": "No record matching input found"}

Drivers / Finances Residency Status

Value not recognised by Angle Finance. Refer Residency Status page for accepted values

"residential_status": {"noRecordFound": "No record matching input found"}

Drivers / Contact Resi. Status

Value not recognised by Angle Finance. Refer Residential Status page for accepted values

"driveremploymenttype_id": {"noRecordFound": "No record matching input found"}

Drivers / Finances Employment Type

Value not recognised by Angle Finance. Refer Employment Type page for accepted values

"driveroccupationcode_id": {"noRecordFound": "No record matching input found"}

Drivers / Finances Occupation

Value not recognised by Angle Finance. Refer Occupation Type page for accepted values

"clientindustrycode": {"noRecordFound": "No record matching input found"}

Clients / Contact Industry

Value not recognised by Angle Finance. Refer ANZSIC list: https://www.abs.gov.au/statistics/classifications/australian-and-new-zealand-standard-industrial-classification-anzsic/2006-revision-2-0

"comprehensiveinsurancesupplier_id": {"noRecordFound": "No record matching input found"}

Quotes / Lease Insurer

Insurer not recognised by Angle Interface. Insurer needs mapping to Angle stored list. Refer insurerName page for accepted names

"corporatetypeid": {"noRecordFound": "No record matching input found"}

Clients / Contact Corporate Type

Value not recognised by Angle Finance. Refer Corporate Type page for accepted values

Invalid 'Fuel Type (Asset Details)', value must be one of list of allowed values. Please contact IT support team

Reference Data / Variants Fuel Type

Value not recognised by Angle Finance. Refer Fuel Type page for accepted values

Alert

Field

Resolution

"noofdependents": {"isEmpty": "Value is required and can't be empty"}

Drivers / Finances No. of Dependents

Must have value entered between 0 and 999

"dateofbirth": {"dateFalseFormat": "Input does not fit date format 'Y-m-d'", "dateInvalidDate": "Input does not appear to be valid date"}

Drivers / Finances Date of Birth

Mandatory field cannot be blank

"driverlicence": {"isEmpty": "Value is required and can't be empty"}

Drivers / Contact Licence No

Mandatory field cannot be blank

"driverlicencestate": {"isEmpty": "Value is required and can't be empty"}

Drivers / Contact Licence State

Mandatory field cannot be blank

"driverlicexp": {"dateInvalidDate": "Input does not appear to be valid date"}

Drivers / Contact Licence Expiry

Must be valid date

400 ["PLG-049: Field DrivingLicenceExpiryDate can not be back dated"]

Drivers / Contact Licence Expiry

Must be date greater than today's date

financerate: The input is not greater than or equal to '0'

Quotes / Finance Financier Rate

Field must be positive percentage

400 ["PLG-049: Invalid Phone-area-code.", "Phone-area-code must be 02, 03, 07 or 08."]

Drivers / Contact Home Phone

Cannot be mobile phone number. Area Code must be '02','03','07', etc.

"homephone": {"isEmpty": "Value is required and can't be empty"}

Drivers / Contact Home Phone

Mandatory field cannot be blank. Area Code must be '02','03','07', etc. Do not enter mobile number

"mobilephone": {"isEmpty": "Value is required and can't be empty"}

Drivers / Contact Mobile

Mandatory field cannot be blank

400 ["PLG-049: Non applicant spousal expense reduction option only applicable when Married or Defacto"]

Drivers / Finances Marital Status

When passing Monthly Spouse Net Income, Marital Status only 'Married' or 'Defacto'. Testing error 30/08/2024

"homeaddressdetailpid": {"isEmpty": "Value is required and can't be empty"}

Drivers / Contact Home Address

Use autocomplete home address picker. Manual entry will fail application

"postaddressdetailpid": {"isEmpty": "Value is required and can't be empty"}

Drivers / Contact Postal Address

Use autocomplete address picker. Manual entry will fail application

employeestart: The input does not fit date format 'Y-m-d'

Drivers / Contact Position Start

Check and enter valid date in 'dd/mm/yyyy' format

employeestart: The input does not appear to be valid date

Drivers / Contact Position Start

Check and enter valid date

fuelondeliveryfee: Fuel on Delivery is not financed by Angle Finance

Quotes / Finance Fuel on Delivery

Not finance amount accepted by Angle Auto Finance. Remove value to continue

previousemployeestart: The input does not appear to be valid date

Drivers / Contact Position Start

Invalid or missing. Used in employmentType (Previous Employment) section

previousemployeeend: The input does not appear to be valid date

Drivers / Contact Position Start

Invalid or missing. Used in employmentType (Previous Employment) section

Angle Finance Application failed 400 The specified 'Account Keeping Fee Novated' amount does not match agreed amount

Quotes / Finance Monthly Payments Fee

Does not match Angle Auto Finance set fee. Comes from qtfinancierpostingmap_defaults "Fee" field. Update and recalculate quote to update fee

Error

Field

Resolution

Internal Server Error

Contact Angle Finance to confirm interface availability

"code": "ApplicationAlreadyExists", "description": "Application with Client Number: 1786, ExternalSystemReference: 179647 already exists"

Application previously made for quote and process incomplete. Application Status previously 'Acknowledged'. Quote cannot be used again for Angle application

"field": "abn_acn": { "isEmpty": "Value is required and can't be empty"

Clients / Contact ABN/ACN

At least one must have number entered

"field": "ApplicationDetails.Assets", "message": "'Number Of Doors (Asset Details)' must be between 1 and 9. You entered 0."

Clients / Contact

Value comes from vehicle data imported. Request value in data feed or update value for selected Variant in Reference Data / Detail

"field": "ApplicantDetails.PrimaryApplicant.IndividualDetails.AnzsicCode", "message": "Invalid 'Anzsic Code (Individual Details)', value must be one of list of allowed values"

Clients / Contact Industry

Refers to ANZSIC numbering system. Access spreadsheet at https://www.abs.gov.au/statistics/classifications/ to find correct SIC Code

"ApplicantDetails.PrimaryApplicant.IndividualDetails.DriversLicenseDetails.Number": "'Number (Drivers License Details)' not in correct format"

Drivers / Contact Licence No

Check and update

"PLG-046: Applicant's employment status has to be either Full time employed or Part time employed"

Drivers / Finances Employment

Must be 'Full Time', 'Permanent Part Time' or 'Casual'

"field": "ApplicantDetails.PrimaryApplicant.FinancialCircumstances.Expenses", "message": "'Expenses (Financial Circumstances)' must not be empty"

Drivers / Finances Monthly Expenses

Total Monthly Expenses must have value

"field": "ApplicantDetails.PrimaryApplicant.FinancialCircumstances.Incomes", "message": "'Incomes (Financial Circumstances)' must not be empty"

Drivers / Finances Monthly Incomes

Total Monthly Net Income or Current Salary must have value

"field": "ApplicationDetails.Assets", "message": "'Engine Capacity (Asset Details)' must be greater than '0'"

Quotes / Vehicle Variant

Click Variant ID, navigate Details tab. Update Engine Litres. Must be greater than zero

"field": "ApplicantDetails.PrimaryApplicant.FinancialCircumstances.Assets", "message": "'Type (Asset)' is invalid, allowed values: House, Car, Other"

Drivers / Assets & Liabilities Assets

Assets not correctly mapped to Angle Finance Asset definitions in translation tables

"field": "ApplicantDetails.PrimaryApplicant.FinancialCircumstances.Liabilities", "message": "'Type (Liability)' is invalid, allowed values: Home Loan, Personal Loan, Credit Card, Automotive Loan, Overdraft, Other"

Drivers / Assets & Liabilities Liabilities

Liabilities not correctly mapped to Angle Finance Liabilities definitions

"field": "ApplicantDetails.PrimaryApplicant.FinancialCircumstances.Incomes", "message": "'Frequency (Income)' is invalid, allowed values: Weekly, Monthly, Fortnightly"

Drivers / Finances Incomes

Income frequency invalid

"field": "ClientDetails.Owner", "message": "'Owner (Client Details)' must be between 1 and 9223372036854775807. You entered 0"

Quotes / Finance Originator

Originator must have valid value. Confirm with Angle Finance prior to contacting Catch-e

"field": "ClientDetails.ClientNumber", "message": "'Client Number (Client Details)' must be between 1 and 9223372036854775807. You entered 0"

Quotes / Finance Originator

Originator must have valid value. Confirm with Angle Finance prior to contacting Catch-e

"field": "ClientDetails.GroupName", "message": "'Group Name (Client Details)' must not be empty"

Setup issue

Must have valid value. Confirm with Angle Finance prior to contacting Catch-e

"field": "ClientDetails.LegalName", "message": "'Legal Name (Client Details)' must not be empty"

Setup issue

Must have valid value. Confirm with Angle Finance prior to contacting Catch-e

"field": "ClientDetails.ClientApplication", "message": "'Client Application (Client Details)' must not be empty"

Setup issue

Must have valid value. Confirm with Angle Finance prior to contacting Catch-e

"driverlicencecard_number": {"stringLengthInvalid": "Invalid type given. String expected"}

Drivers / Contact Licence Card Number

Mandatory field cannot be empty. Must be value greater than one character, alphanumeric

"onroadprice": { "notGreaterThan": "Input not greater than '0'"

Quotes / Vehicle

Combined value of Total on Road Price Exc GST and Total on Road Price GST cannot be zero (0.00)

"comprehensiveinsurancepremium": { "notGreaterThan": "Input not greater than '0'"

Quotes / Lease Comprehensive Insurance

Must be included where Annual Ins greater than zero (0.00)

400 The specified 'Establishment Fee Novated' amount does not match agreed amount

Quotes / Finance

Agreed Establishment Fee must be entered. Confirm with Angle Finance and update Catch-e

400 The program identifier [000000####] supplied does not exist. Please contact AAF support

Quotes / Vehicle Originator

Selected record not set-up as program by Angle Finance or added with incorrect details. Confirm program details with Angle Finance

400 For vehicle type 'New'/'Demo', production date cannot be greater than 2 years

Quotes / Vehicle Model Year

Variant cannot have Model Year greater than 2 years from submission where New or Used is 'New' or 'Demo'. Update to 'Used' or select current variant

Processing Error

Resolution

"Response": "requestId": "...", "statusCode": "Acknowledged", "statusDescription": "Application request acknowledged"

Contact Angle Auto Finance directly to identify issue. Catch-e has no insight to resolve

Processing Error

Field

Resolution

"code": "400", "message": "The value {Supplier Name} does not match/exist in Table configuration matrix"

Insurer

Supplier Name not recognised by Angle. Confirm insurer on Angle approved list. If not on list, cannot be used

"code": "400", "message": "Retail Price on PurchasePrice has invalid value"

Vehicle Purchase Price

Value calculated to greater than 2 decimal places. Refer to Angle Finance Manager for expected value. Adjust vehicle On Road Price

"code": "400", "message": "The value (null) in InsuranceOption must not be blank"

Insurer

Supplier Name not recognised by Angle. Confirm insurer on Angle approved list. If not, cannot be used

"code": "400", "message": "Loan term cannot be less than 6 months for Novated Finance Lease"

Term

Cannot be less than six (6) months

"code": "400", "message": "Non applicant spousal expense reduction option only applicable when Married or Defacto"

Drivers / Finances Marital Status

When passing Monthly Spouse Net Income, Marital Status only 'Married' or 'Defacto'

"code": "400", "message": "Invalid numeric range for field: Residual Value"

Quotes / Finance Residual Value

Must be greater than or equal to zero (0.00)

"code": "400", "message": "Contract created with Id: 'nnnnnnnn', but failed to set state for Credit Submission"

Finance application created in Angle Portal with failed entries. View latest Angle Application event. Log into Angle Portal to resolve using ID reference

"code": "ApplicationAlreadyExists"

ExternalSystemReference is Quote ID. Once Application ID issued and saved, cannot re-submit from Catch-e. ID silently drops but visible in Audit History. Make corrections in Angle Portal

"code": "400", "message": "Must be 18 years or greater and less than 75 years of age"

Drivers / Contact Date of Birth

Calculated from day of submission. Must be between 18 and 75 years age

"code": "400", "message": "Amount financed must be at least 3000"

Quotes / Finance Amount Financed

Must be greater than or equal to $3000.00

"code": "400", "message": "Age must be at least 18"

Drivers / Contact Date of Birth

Calculated from day of submission. Must be greater than or equal to 18 years

"code": "400", "message": "PPSR Fee cannot be adjusted"

Quotes / Finance REVS / PPSR

Mandatory field, populated value must comply with rate payable at submission. Visit https://www.ppsr.gov.au/

"code": "400", "message": "Applicant {Name} - Validation Errors: Current address provided too short. Provide additional address"

Drivers / Contact Position Start

Must be less than or equal to 3 years from submission date. If less than 3 years, populate Drivers / Finances Previous With else application cannot succeed

"code": "400", "message": "Applicant {Name} - Validation Errors: Current employment period too short, provide additional employment history"

Drivers / Contact With Employer

Must be greater than or equal to 3 years. If less than 3 years, populate Drivers / Finances Years at Address else application cannot succeed

Pattern validation error with surname/name field

Drivers / Contact Surname

Remove numeric or special characters from entry. Example: Change 'Angle-3' to 'Angle'

"code": "400", "message": "Error occurred in plugin. Retry or contact support"

Contact Angle Auto Finance Account representative to resolve