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Engagement

Composing a notification

Every field on the composer, the actions you can attach, and delivery options.

Notification type

Choose one of five. The type decides which of the driver's switches applies, whether it is on by default, and the line shown on the lock screen.

TypeDriver's switch startsLock-screen line
Claims and approvalsOn"There's an update on your claim."
Budget alertsOn"There's an update on your budget."
Service and registrationOn"You have a service or registration reminder."
Account, statement and lease updatesOn"You have a new account update."
PromotionalOff"You have a new offer."

Message

FieldGuidance
TitleUp to 60 characters. Shown inside the app, not on the lock screen.
MessageUp to 250 characters. One or two sentences.
Opens in appWhere the driver lands when they tap it: Home, Vehicle, Budget, Claims or Statement

Ask them to do something

Optional. Attaching an action turns the message into a task. Remove action takes it off.

ActionOpens
Log odometer readingThe odometer form
Confirm bank detailsPayment settings
Review budget shortfallThe Budget screen

Who gets it

Tick the brands the message goes to, including Default (all). Each shows its driver count.

Preview and delivery

The preview shows the lock-screen line for the type, and the message as it appears when opened in the app.

DeliveryBehaviour
OnceSends when you choose Send now
ScheduleSends at the date and time you set; choose Schedule send
RecurringSends weekly, fortnightly or monthly; choose Start recurring push

Recipients totals the drivers who will receive it, and Audience summarises the brands chosen.

Procedure: the welcome notification (Ignition step 7)

  1. Choose Compose notification.
  2. Choose the type Account, statement and lease updates.
  3. Title it "Welcome to the Driver App", with a one-line message.
  4. Set Opens in app to Home.
  5. Tick every brand that is launching.
  6. Schedule it for the morning after your announcement email, or choose Send now.

Warning: The lock screen never shows your title or message, but the full message is shown inside the app, so keep personal details out of it. A sent message cannot be recalled; a scheduled one can be cancelled before it sends. Check the brands and the recipient count before choosing Send now.

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