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About the Driver App and the Provider Admin Portal

What the two applications are, who uses each one, and how they relate to Catch-e.

The Catch-e Driver App is a mobile application for iPhone and Android that gives each of your drivers a view of their own novated lease. When a driver signs in, the app identifies the provider they belong to and presents itself in that provider's brand: the logo, colours, name, support details, documents and legal terms that you set.

The Provider Admin Portal is a web application opened from a button on the Catch-e sign-in screen your team already uses. Your administrators use it to prepare the app in your brand, and your service team uses it to look after drivers once the app is live.

Both applications are built on the Catch-e 2 infrastructure.

What drivers can do in the app

Area

What the driver sees and does

Home

The vehicle, progress through the term, the next deduction, the balance since the lease began, quick actions, your promotions and recent activity

Budget

Spending against the budget for each category, for the FBT year or the whole term; every transaction since the lease began; requests to change a category budget

Drive

The last odometer reading, the kilometre allowance the lease is based on, the average per month and a forecast to the end of the term; logging a new reading

Claims

Photographing or uploading a receipt to make a running-cost claim, and following it from pending to approved

Profile

Lease details, the lease agreement and statements, preferences and the reimbursement account, your documents, your questions and answers, the legal documents, and deleting their app account

What your team does in the portal

Area

Purpose

Ignition

A five-step setup checklist that unlocks the rest of the portal and the Give drivers access button

Branding, Content, Legal, Settings

The configuration drivers see, set separately for each brand

Overview

Usage, adoption and the performance of your notifications

Drivers

A read-only view of each driver, their leases and budgets, with actions to message them or ask for an odometer reading

Notifications, Promotions

Push messages to drivers' phones and banners on the Home screen

How the applications relate to Catch-e

Catch-e remains the system of record. The app and the portal read driver, lease, budget, transaction, claim and statement data from Catch-e and display it exactly as Catch-e holds it; neither recalculates anything. Claims are still approved in Catch-e, and budgets and leases are still changed there. The app writes a small, defined set of things back, such as claims, odometer readings and the driver's completed account setup, which your team then acts on in Catch-e in the usual way.

Catch-e does not market to your drivers. A driver receives the messages and promotions your organisation sends from the portal, and automatic notifications when something happens to their lease in Catch-e, such as a claim being approved or funds being received.

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